please, stop the killing, and make babies
I saw yesterday that we launched a very nice looking phone the n97, but was dismayed that it was immediately branded an iphone killer. At least we had the good sense not to officially invoke comparisons, but we didn’t discourage them. Being described as a category killer is bad for two reasons. First, it just [...]
Note to Tyler Brûlé and departing EOS employees: Service is relative
I was happy to see the return of Tyler Brûlé’s Fast Track column in today’s weekend FT. It provides breezy opinion-rich accounts of the life of business travel of the black credit card variety – no Little Chefs here. Despite regular suggestions from an unbelieving public that Tyler’s column, which charts the antics of a [...]
Coming to America. With thanks to the US Embassy.
(Pic from National Geographic, link embedded) This blog has been ambling along with no particular theme – an aide memoire of things that make me go aha or err. But I have noticed within me in the last few weeks an urge to reach for the keyboard when confronted with especially good service. And for [...]
Simon Johnson – Heathrow’s finest shoe shine
simon johnson – heathrow’s finest shoe shineOriginally uploaded by sdbj The shoe-shiner is a dying breed. Despite no pressure from the menace of outsourcing (quite tricky to shine shoes by phone), this anachronistic service has been kicked into touch by our scruffy and frenetic lifestyles – bespoke Oxfords gave way to tatty trainers made of [...]
