Backslashing – the upcoming tests for Google and Facebook
One of the quaintest garbled Finglishisms from my time in Helsinki, and there were many, was when my colleagues would warn of the dangers of a backlash, and call it a backslash. Don't know why, and maybe it was a localized phenomenon, but it conjured up in my mind some kind of fevered robed, masked assassins scything at a cowering hoard of alphanumeric symbols. Anyway, this is the season of the backslash.
At the macro level of backslashery, Obama is shooting fish in a barrel, with his $500k top rate salary for officers of companies taking public funds. Though an admirably attractive idea for mass market politicos seemingly frustrated that stocks are no longer a valid punishment for errant execs, this is unlikely to be effective, since the most capable executives will presumably head elsewhere, leaving a second division in charge of doing the right things.
More to the point though, are the upcoming backslashes in the worlds I inhabit - social networking and mobile. Within hours of it being launched, colleagues and friends were inviting me to share my location with them courtesy of Latitude, Google's considerably important foray into mobile social networking. Hundreds of other startups have been trying to be The Network for mobile social networking, not realizing that there's very little point in having a separate network for mobile social networking that involves other people than in your other networks.
Unsurprisingly, privacy advocates have been jumping up and down. Google has done some elegant things to make it easier for people to not be too obvious about their location, enabling people to lie about it (something that my friend Janne has always maintained was a crucial essence of humanity that social networks would avoid at their peril). The problem however, is that people are inherently lazy, and the middle ground of people like me are most at risk. The youth have time on their hands and care not a jot about privacy - happy to bare all to any who stumble across their myspace page. The old fogies will be appalled and won't use it. Those in the middle such as me will fancy playing with the technology, then forget they left it on (it asks you if you want to keep it on when you leave the app, but out of sight, out of mind). We'll then be embarrassed by it - not necessarily today, but at some later point. This level of discomfort willbe magnified the first time there's an abduction or murder linked directly to it. Google up to now has been a B2B play, with their only customer interface a plain white box. Let's hope they ramp up their service with a smile.
The other backslash coming our way was something i just glimpsed on CNN. The case shown was a family guy whose Facebook account was compromised and a hacker changed his status updates to say he urgently needed help. This hacker than contacted the victim's friends saying he was held captive in London, and one friend obligingly wired over $1200 to get him out of trouble. The same kind of thing can happen on any network. However, as Facebook becomes the most relied upon identity layer for many people, they'll need to rapidly scale their capabilities to deal with the aftermath of the life-wrecking that happens when something so intimate goes wrong.
The massed ranks of users and their backlslashes will probably prove to be a force more humbling and educational to these pillars of the new Internet economy, than even Obama's majesty is to the pillars of the old.
Three Dimensional People is a site about experiences.
- RT @agingtoo: Four keys to unlocking the aging opportunity (presentation) http://t.co/yFZ5TWMf
- Er, hold the champagne. Seems that SOPA was just a feint to distract attention from ACTA, its scarier big brother. http://t.co/tD45CEk5
- Yep, I think I'll be taking a few trips to San Francisco next year: Fastest America's Cup Ever http://t.co/6FDi9SQs via @bi_enterprise
- Come to Social Media Week in NYC 13-17 Feb, it'll be awesome, healthhub especially. Registration is live: http://t.co/LDpK8Bty #SMW12
- Some interesting innovation challenges by the Living Labs Global Award, e.g. this from Eindhoven for reducing obesity: http://t.co/b1vCsr9W
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Recent comments
- Accu Chek Mobile on TedMed 2010 Report
- Kathrin Campbell on The danger of making excuses
- samantha on Review: W Retreat and Spa, Bali
- Cellnovo raises $48m to bring Apple-like experience to diabetes management « ThreeDimensionalPeople on TedMed 2010 Report
- Conrad on NYC startup watch: AdStruc, Vyou & Dotgo
Some stuff I read
- Aging in Place Thoughtful commentary about growing impact of longevity disruption
- Conrad Egusa Practical advice for getting startups off the ground
- Mobihealth News Brian Dolan’s excellent comprehensive guide to mobile healthcare news
- Quantified Self Extracing and making sense of data about ourselves
- Tim Ferris Life hacking guru, provider of the most value out of any book I’ve read, and a genuinely good guy.
- Venture Hacks Useful how tos for startups
Some stuff about me
- 2007/03 – Corporate Wikis Go Viral (Business Week) Two European companies show how the collaborative practice spreads from early adopters of wikis at work to become mainstream business tools
- 2007/03 – Recommended Reading (Wall Street Journal) Mr. Johnston is one of the brightest minds in the business of connecting people. His insights spring from working on Nokia strategy from London. The site focuses largely on the direction of the new economy and lets readers profit from the insights of some
- 2008/04 – Mobility and location (The Economist) – reg reqd MICHAEL HALBHERR was driving from Berlin to Budapest the other day when he passed what looked like an empty field. The fact that his mobile phone stayed quiet annoyed him. Here he was, speeding by the site of Napoleon’s great victory at Austerlitz, and no
- 2008/11 – Innovation in America: A Gathering Storm (The Economist) Confronted by Asia’s technological rise and the financial crisis, corporate America is losing its self-confidence. It should not
- 2009/06 – MBA Tales: Searching for Work in a Recession (Business Week) For the Class of 2009, landing a job may seem next to impossible, but for the Class of 2002, flexibility and persistence paid big dividends
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