15Dec/074
C’mon BA, get a grip
Now, I’m no UI designer, but I do happpen to be a human being. And as such this rubbish on BA’s website really irritates me. I have no idea who designs their website, but please – telling your customers they can access “post-PIN content and functionality” is just a horrible mangle of pretension and obfuscation. [...]
7Dec/076
Seven suggestions for an Innovation stream
This week I’ve been in Amsterdam, in Nokia’s annual jamboree – the rare occasion when the Finnish modesty and reserve is traded in for a colourful look-at-me celebration of all our cool stuff, good people and great partners. It’s actually quite glitzy, and I hesitate to say, “American” in theme, and getting more so – [...]
