Service lessons from a jumbo prawn
Despite being the land that invented service culture, I’m finding that Americans seem to be losing their edge. I just had lunch in the hotel overlooking the beach – cue surf sounds, and when I asked about the size of the ‘jumbo prawns’ I was told you get 4 wopping prawns that are each about [...]
Sometimes you just got to stop innovating
I had the most beautiful ergonomic, rounded, shiny silver presenter gadget made by Targus (Google images only finds the new ugly version), which I lost. It had a specially satisfying feature whereby the USB key would slide right into the handle when not in use. Obvious really. Tried to get a new one today in [...]
Innovation goes west: Benin the new Nigeria?
It seems that Benin, a West African country that I was not particularly acquainted with before, is in fact a hot bed of 2.0 social networking innovation. Just got a friend request on the real-world bookmarking site Flagr from a polite sounding gentleman who is urgently waiting my contact details for profitable business. I wonder [...]
The Trouble with Flow
The always readable and delightfully colourful Creating Passionate Users blog wonders what comes after usability. To that question I’d say, nothing. When you have it, that’s it. You’ve won. Collect the prize and go home. However, I think that the end state of usability — ‘flow’ as depicted in her graphic here — is getting [...]
The SIMply frustrating reality of the lost phone
Foolishly, and most irritatingly, I forgot my phone on a flight on Friday. I can picture exactly where I left it (the seat pocket) and went straight to the BA desk (picking my way carefully through the 100,000 pieces of luggage and mewling babies and parents) in the luggage claim area. After waiting best part [...]
- key to change is finding passion. but i wonder how david sobel actually got his fisherman to use his passion to deliver change? #mh2012
- "A good predictor of longevity is not just whether you're getting social support, but whether you're GIVING support" #mh2012
- Congrats Amos! @memotext @ourlark
- RT @jslorentzen: #MH2012 rajiv kumar: map your population via email traffic (or other method) to find key influencers > target for in ...
- likewise @grapealope. thanks for the link. let's keep talking about sensors and big ideas.
Tags
Recent comments
- Accu Chek Mobile on TedMed 2010 Report
- Kathrin Campbell on The danger of making excuses
- samantha on Review: W Retreat and Spa, Bali
- Cellnovo raises $48m to bring Apple-like experience to diabetes management « ThreeDimensionalPeople on TedMed 2010 Report
- Conrad on NYC startup watch: AdStruc, Vyou & Dotgo
Some stuff I read
- Aging in Place Thoughtful commentary about growing impact of longevity disruption
- Conrad Egusa Practical advice for getting startups off the ground
- Mobihealth News Brian Dolan’s excellent comprehensive guide to mobile healthcare news
- Quantified Self Extracing and making sense of data about ourselves
- Tim Ferris Life hacking guru, provider of the most value out of any book I’ve read, and a genuinely good guy.
- Venture Hacks Useful how tos for startups
Some stuff about me
- 2007/03 – Corporate Wikis Go Viral (Business Week) Two European companies show how the collaborative practice spreads from early adopters of wikis at work to become mainstream business tools
- 2007/03 – Recommended Reading (Wall Street Journal) Mr. Johnston is one of the brightest minds in the business of connecting people. His insights spring from working on Nokia strategy from London. The site focuses largely on the direction of the new economy and lets readers profit from the insights of some
- 2008/04 – Mobility and location (The Economist) – reg reqd MICHAEL HALBHERR was driving from Berlin to Budapest the other day when he passed what looked like an empty field. The fact that his mobile phone stayed quiet annoyed him. Here he was, speeding by the site of Napoleon’s great victory at Austerlitz, and no
- 2008/11 – Innovation in America: A Gathering Storm (The Economist) Confronted by Asia’s technological rise and the financial crisis, corporate America is losing its self-confidence. It should not
- 2009/06 – MBA Tales: Searching for Work in a Recession (Business Week) For the Class of 2009, landing a job may seem next to impossible, but for the Class of 2002, flexibility and persistence paid big dividends
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